It’s 4:00 in the afternoon and I am standing near the front of the retail store where I worked in college.

The door rings as it opens. Two men stride one. One tall and other short and stout. They looked to be in a rotten mood. In fact I would have preferred to push a button and be whisked away.

Since these buttons have not been invented yet, I approached the tall one.

I cheerfully said, “Hello Sir, how can I help you?”

He paused. Made eye contact and said, “What are you so happy about?”

I froze and realized I made a mistake that could ruined any chance of conversation success.

Here is the Rule:

Match the mood of the other person.

If you are feeling great, do you enjoy it when a person has an attitude that rains on your parade?

Or if you are feeling a little depressed do you want to talk to someone who is on top of the world?

No, its downright irritating. The answer is to match the mood of other person as described in the Conversation Success System.

Back to the fateful day.

I was taken back and said in a calm sympathetic voice, “Things are going well. How can I help you.”

By matching Their mood I was able to salvage the conversation.

Today, match the mood of the people you talk with.

Want to learn 4 Conversation Tips Used by the Rich and Famous?

We are back in the saddle and cranking out more conversation tips. Looks to be a hot one today.

11 words sum up one of the secrets to dynamic conversation skills.

Often I coach someone with an abrasive personality or poor conversation skills.

Nearly every time they are not applying these 11 words.

Jesus said these 11 words 2,000 years ago:

Do unto others as you would have them do unto you.

- Treat people like you want to be treated.
- If you hate being interrupted, then don’t interrupt others.
- If you think it is weird when others crowd your personal space, don’t do it to others.
- If you don’t like to be made fun of, don’t to it to others.
- If you like to be listened to, listen.

Ask yourself, “Would I want to be treated the way I treat others?”

Analyze your life. Make some changes. You’ll see the results.

Nervousness and shyness started to take control. I had just entered a room full of 30 people. They were all strangers and I was stuck for the two hours.

I was still in high-school and had not learned the principles in Instant Conversation Skills. I was unsure of how to work the room and start conversations.

Two hours of discomfort stared at me.  I could either bear it or have fun. I decided to apply the following technique:

Role model a confident person.

My friend Jerry flashed into my mind. Jerry was well liked and people took notice when he entered a room. I thought how he acted when we was in groups.

I asked myself, “How would Jerry act in this situation?”

After reflecting a few moments, I did the following:

• I stood up straight with good posture.
• I started making eye contact with people around me.
• I smiled.

Immediately, I felt more confident. Still nervous, but much more confident. I took it one step further by approaching a person and saying, “Hi. How are you enjoying the party?”

They replied back!

For the rest of the night I role modeled Jerry and felt more confident.

Next time you are meeting a client, going on a date, or at an event, role model a confident person. You’ll quickly feel more confident and look confident also.

I have used this to be successful in sales, have a great time dating my wife (still do), and to make friends and contacts. Try it and let me know how it works.

(C) Austin Barnes. Creator of the Conversation Success System